Environment

The global eCommerce market continues to grow by leaps and bounds but faces a unique problem - returns. Traditional brick-and-mortar returns average 10% but that number jumps to 30% or even 40% for eCommerce. The cost of processing these returned goods is just too much for online retail giants. Many of these products end up in landfills, creating a terrible environmental strain. Optoro, a company that specializes in helping online retailers to process returns, estimates that 5 billion pounds of eCommerce returns are directed into landfills every year.

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That’s where Zokos comes in. We have the time and technology to efficiently process these items and get them back online for resale. In the process, we can pass along the reduced costs to you. When you buy a product from Zokos, you can feel good about having saved money and doing your part to prevent waste.

Product

We resell home goods and building supplies returned to big box stores at a discount.  While we grade the listings in our resale lab, we can make no guarantees about the quality of the products or their condition.  We are not an authorized seller of any of these products and have no affiliation or sponsorship with any manufacturer, distributor, brand, or trademark.  

The products we sell may not come with any warranties, guarantees, additional services, or other benefits that may be available if the product was purchased from an authorized seller or traditional retail channel. As a result, the products we sell may materially differ from products sold through authorized sellers or traditional retail channels.  If these additional protections, benefits, or affiliations are important to you, we encourage you to buy the product from a traditional retail channel or authorized seller. 

We offer a generous return policy if the product for any reason doesn’t meet your expectations or needs. We will refund any purchase within 90 days if you are not 100% satisfied. Just email us directly at support@zokos.com and we’ll take you through the return process.

"Like New" - The product is still in its original packaging and has not been opened before.

"Open Box" - The product is in like new condition but its packaging has been opened or the original box has been damaged.

"Used" - This condition means that the product was likely installed before and then returned to the home. It will be in great condition but may have some signs of a previous installation.

"Like New" - 40% discount off of MSRP.

"Open Box" - 50% discount off of MSRP.

"Used" - 60% discount off of MSRP.

Other

We are located at:

3300 W. Sample Street, Suite 900, South Bend, IN 46619

Customer support

(574) 314-5911

Send a message

support@zokos.com